Monday, November 10, 2008

I bought a DIFFERENT car!

This afternoon, I took my car back to CarMax because it was scraping on my driveway every time I drove in and out of my garage. I showed the mechanic in their service department where it was hitting on the driveway and asked if I should be concerned. He said, "Well, it isn't good..." and so I returned the car. CarMax has a policy that allows you to return a car within five days for any reason. THANK GOODNESS!!

So, I came back this afternoon and drove some more cars and I must be a Honda person because I ended up with another Honda. Specifically, I got a 2005 Honda Accord EX. It's awesome!!! I'm in the waiting room right now, waiting to drive it home. The only slight negative is that it's silver. I'm not sure about the color, but I think I can live with that. My other color choices weren't fabulous, so I'm OK with that.

It has leather seats, seat warmers(!!), a six CD changer, 6 cylinder, 240 HP, dual AC and roomy inside without being too big. Most importantly, it's QUIET inside! That was the biggest complaint with my Civic. The road noise while driving was a bit annoying, especially while driving on the freeway and trying to chat on my cell phone. So, I'm looking forward to driving it home.

Also, I do have to add that my experience with CarMax has been VERY positive. Especially with regards to the sales people. They have a no haggle pricing policy, so you just see what the price is. They try to upsell you on their CarMax Full Protection policy and LoJack, but they don't put the hard sell on which is cool. I might have been able to pay less if I had gone somewhere else or bought from a private party, but I wouldn't have been able to return the car, which really gave me peace of mind. In addition, I don't have to worry about the past of the car as much since they do a thorough examination of the car before taking them in to sell.


Anonymous said...

Seat warmers? In LA? How did you ever survive without them???? :)

Stephanie said...

I KNOW!! :-P I barely survived, but somehow I did! :-P

CarMaxChris said...

Hi Stephanie! I am the social media PR guy at the CarMax home office in Richmond, VA. Google Alerts notified me of your recent mentions of CarMax. I am very glad to read of your good experiences at one of our stores. I hope all your friends decide to visit the store, or the website ( I hope you enjoy your new-to-you car, and thanks for being a CarMax customer.


Stephanie said...

Hi Chris,
I had a very good experience with the store. I'll add some links to the original post too just in case people don't click on the comments to see the one you posted...



Sleepyhead said...

Silver cars stay clean-looking for a long time. You'll come to appreciate that!